Responsible Gaming
Gaming should always be fun. Hero11 provides tools and resources to help you play safely and within your means. Hero11 Store puts the 18+ rule and the six-state limit on this page before any paid room is described as available.
Hero11 Store
Set a stop before you open a paid Hero11 room
Hero11 Store’s responsible gaming page is the pause before Fantasy, Sports, Casino or Rummy involves money. You need to be 18 or older. Paid play is not offered in Andhra Pradesh, Assam, Odisha, Telangana, Nagaland or Sikkim. Decide a time and a spend you can lose, and leave when the session stops being a game. The guides on this site explain screens. They are not a promise of winnings.
- 18+ Do not open a paid room if you are under 18.
- Your limit Choose a time and an amount before the first entry.
- Stop Close the app when chasing a loss is the reason you are still playing.
Read it in this order
- 1 Check the state rule If you live in one of the six states, do not look for a real-money table.
- 2 Name a limit Write it down before you enter a contest or a table.
- 3 Use a break A missing result can wait. It does not need another paid entry tonight.
Deposit Limits
Set daily, weekly, or monthly deposit limits in account settings. Limits apply immediately; increases require a 24-hour cooling period.
Session Time Limits
Set up reminders for sessions and limits on time so they run automatically. After the duration you chose, the app warns you and can sign you out on its own.
Self-Exclusion
Take a break for 24h, 7 days, 30 days, or permanently. During exclusion, you cannot access your account or make deposits.
Reality Checks
Turn on pop-ups at intervals that show how long the session has run and the net result of wins and losses, so you stay informed and keep control of your play.
Warning Signs
- Using more money or more time on gambling than you are able to afford
- Gambling to escape stress, anxiety or depression
- Trying to win back money already lost by keeping on with gambling
- Telling family or friends something untrue about gambling habits
- Borrowing money specifically to gamble
- Neglecting work, family or social obligations
Should you recognise these signs, please look for help at once by using the helplines further down.
National Support Helplines (India)
iCall (TISS)
Mon–Sat, 8AM–10PM
Vandrevala Foundation
24/7 Mental Health
NIMHANS
National Mental Health